Contact Us
FAQ

Frequently Asked Questions

  • Most agencies charge thousands upfront, which small businesses often can't afford. We offer professional, custom websites with $0 down and flexible monthly or annual plans, no hidden fees, and ongoing support—making a high-quality website accessible without draining your operating budget.

  • No. We hand-code every website using clean HTML, CSS, and JavaScript. This eliminates bloat, improves speed, enhances security, and provides better SEO performance compared to WordPress or drag-and-drop builders.

  • We are a USA-based company with our main location in Maryland. We serve small businesses across the US and Canada.

  • Page speed is a top Google ranking factor and directly affects user experience. 53% of mobile users abandon sites that take longer than 3 seconds to load. Our hand-coded sites load in under a second, helping you retain visitors and rank higher.

  • Yes. Our ecommerce websites use Snipcart for checkout and payments. Snipcart charges a 2% fee per transaction, plus standard payment gateway processing fees. Your revenue is deposited directly into your own account—Snipcart only takes a small percentage based on sales.

    For stores with monthly sales under $1,000 USD, the 2% transaction fee is replaced by a flat $20 USD monthly fee. All fees are charged in USD.

  • Our Standard plan starts at $100/month (or $1,200/year paid annually). Ecommerce plans are $250/month (or $3,000/year paid annually). Add-ons: Unlimited Pages (+$25/mo or +$300/yr) and Blog (+$25/mo or +$300/yr).

  • Yes, all plans require a 12-month minimum contract. This allows us to provide ongoing hosting, support, updates, and unlimited edits without requiring large upfront payments.

  • We accept major credit/debit cards and ACH bank transfers. Payments are automatically charged on the same day each month (or annually if you choose the yearly option).

  • Invoices are due on the first of the month. If payment is more than 7 days past due, a $25 late fee will be applied. After 14 days past due, website access may be suspended.

    If non-payment results in contract cancellation, the full remaining balance of the 12-month contract becomes immediately due, minus any months already paid.

  • Domain registration and renewal are not included in our plans. We handle domain setup and configuration for you, but domains are billed separately at cost and remain fully owned by you.

  • No hidden fees. Add-ons, domain registration and renewal costs, ecommerce merchant and transaction fees, and the $25 late fee (for payments over 7 days past due) are clearly disclosed.

  • Plans require a 12-month commitment. Early cancellation is not permitted, except during the initial build phase under our satisfaction guarantee.

  • Your plan automatically continues on a month-to-month (or year-to-year) basis at the same rate. You may cancel at any time after the initial 12 months with 30 days’ notice.

  • Yes—every site is mobile-first and fully responsive, looking perfect on phones, tablets, and desktops.

  • Yes. We optimize your site for local searches so customers in your area can find you easily when searching for your services.

  • Our hand-coded sites have no databases or plugins to exploit, making them far more secure than typical WordPress or builder sites.

  • Yes. Our ecommerce plan includes a custom product dashboard and separate order management system. Additional payment processor merchant and transaction fees will apply.

  • 24/7 support via call or text. You’ll speak directly to Quinn Peterson—the owner and developer—every time.

  • Yes—unlimited edits are included in every plan at no extra cost.

  • Yes. Lifetime updates are included to keep your site secure, fast, and compatible with new devices and browsers.

  • We offer a satisfaction guarantee—if we can’t create a design you love during the initial build, you get a full refund and the contract is cancelled.

  • 1. Discovery & Planning (consultation to understand your business), 2. Custom Design Creation, 3. Development & Testing (hand-coded for speed and quality), 4. Launch (full testing across devices and technical setup).

  • Most standard sites are completed in 4–6 weeks, depending on how quickly feedback and content are provided. We’ll agree on a clear timeline upfront.

  • Yes—every website is uniquely designed to reflect your brand, goals, and target customers.

  • Hosting is included in your plan. We handle domain setup and connection (whether new or existing). Domain registration and annual renewal costs are billed separately.

Ready To Get Your Website Today

Get Started